Drive Ultimate Control and Customer Excellence with Conqueror Web and Kiosk
Conqueror Web and Kiosk equip centers with end-to-end consumer digital purchasing touchpoints that drive ultimate control for businesses and deliver customer excellence with convenience, efficiency and transparency.
Control and conquer web reservations with the online booking system that streamlines operations and encourages customers to spend more -- allowing centers to take control of their sales. Conquer the arrival and in-center experience with kiosks that effortlessly guide customers towards more bowling, fewer waits, and greater spend.
With Conqueror Web and Kiosk centers can start the customer journey where their consumer already is – online - to remove the "bowling bottleneck" and gain greater control over their spend and experience – before customers even step foot into your center. Once in the center, customers are effortlessly guided to check in, or book their own lanes, and order food.
Conqueror Web and Kiosk give centers ultimate control over their implementation, costs and revenue, and how to deploy staff, and deliver customer excellence from pre-arrival with online reservations to a seamless in-person experience.
Conqueror Web
Beyond simple booking, Conqueror Web allows centers to easily offer up packages, extras and add-ons. Customers can book their entire bowling experience and pay up-front, including selecting their shoe size and pre-ordering food and beverages. Smart suggestions encourage customers to add more to their cart every step of the way. With lanes, shoes, and food booked before customers come through the door, center staff can stagger reservation times, anticipate nightly volume, and have food orders prepped ahead. By reducing phone reservations, staff will spend less time answering calls, which means shorter wait-times at the front desk and more time focusing on creating an amazing customer experience.
CONQUEROR KIOSK
As a first touchpoint for customers when they arrive, Kiosks deliver excellent self-service and upselling opportunities. Stationing kiosks near center entrances, frees up the flow as customers check in, book their own lanes, and order food upon arrival, relieving pressure from the front desk and reducing wait times. Kiosks placed closer to bowling lanes act as stations for quickly ordering food and purchasing additional activities without interrupting guest’s fun. Conqueror Kiosks are always upselling, using smart suggestions and appealing visuals to encourage customers towards more bowling, more activities, and more food.
Ultimate control
With real-time insights on purchasing transactions, you gain oversight into knowing what business is coming and when, providing better control over costs and revenue, and the ability to deploy staff more efficiently.
Always Upselling
Showcase non-bowling activities, extras, and food and beverage deals, smart search helps guests find available offers, set calendar rules to drive customers to other bowling periods on peak days.
Customer Excellence
Deliver convenience, flexibility, and transparency by giving alternative times for lane booking during busy times, reducing check in time at arrival, and reducing lines for food and beverage.
Get in touch
Boost your center with the most experienced partner in the business. A partner who will stand by you and guide you all the way.
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