Lehigh Lanes - EDGE String Pinspotter

The First Ever PBA Tournament on String Machines Utilizes EDGE String

“We saw a couple of the other types of string machines at some different bowling centers. When we had the opportunity to bowl on the EDGE String USBC-Approved pinsetters, we were very impressed at how close they were to free fall.”  - Chris Keane, Co-owner, Lehigh Lanes

Lehigh Lanes recently hosted the first ever PBA tournament held on string machine lanes utilizing EDGE String, at the Lehigh Lanes PBA50 Open. We spoke to Chris Keane, who with his partner Dennis Bush, are co-owners of Lehigh Lanes. Their business consists of recreational bowlers and league bowlers. Full-house leagues consist of 48 players. The full-house night leagues, the competitive leagues are all USBC-certified. A lot of the bowling leagues are overlaps, with 150 to 200 bowlers in total on a weekly basis.

The Challenge: Too Much Lane Downtime

Lehigh Lanes was having problems getting repairs done due to staffing issues which impacted the bowler experience, and they made the decision to switch to the USBC-Approved EDGE String pinspotter.

Chris said, “The types of problems we had with the original machines were a lot of pin setups, a lot of ball return issues, just a lot of downtime, a lot of bad experiences where the customer would have to wait while we sent our technician from lane to lane, and it was becoming chronic.”

The Solution: EDGE String Standout Service & Support

QubicaAMF’s outstanding customer service is just one reason why Lehigh Lanes chose the EDGE String machine. Chris mentions one of the benefits is they have access to QubicaAMF for any assistance that they need and get their questions answered.

When comparing EDGE String with other pinsetters, EDGE String stood out from the rest. Chris states, “We saw a couple of the other types of string machines at some different bowling centers. When we had the opportunity to bowl on the EDGE String USBC-Approved pinsetters, we were very impressed at how close they were to free fall.”

Chris is also impressed how the Tech Wizard technology simplifies operations of the machine, providing notification guidance and it can be used as staff training tool, reducing the need for a dedicated technician on duty during leagues. He said,

“We were definitely swayed by all the things made available using the Tech Wizard (app).”

 Download the full Lehigh Lanes Testimonial

LEARN MORE ABOUT EDGE STRING