Tangi Lanes - Conqueror Web & Kiosk
Hannah Landrum
Tangi Lanes - Assistant Manager
Hammond, LA - USA
Best Decision for the Business
“The more that you have available to your guests, the higher your tickets are going to be,”- Hannah Landrum, Assistant Manager at Tangi Lanes.
Tangi Lanes, a family entertainment center features bowling, a golf simulator, arcade, snack bar and much more. Hannah Landrum is their Assistant Manager and Executive Director of Louisiana Bowling Proprietors. In January 2023, Conqueror Web & Kiosk were installed and Hannah says it was one of the best decisions that they’ve made for their center. The customer service from QubicaAMF has made it easy for her center from start to finish. “The support and loyalty that you get from employees at QubicaAMF is just second to none,” Hannah states.
The Challenge: Streamlining Processes
Tangi Lanes had used another company whose product did not integrate with their system, so they were handwriting reservations down in a schedule book and calendar. They needed an automated system. Also, during busy times, they were seeking a way to streamline processes for staff and better serve guests by lowering wait times for food and bowling lanes.
The Solution: Better Overall Experience
Conqueror Web provides Tangi Lanes an automated solution that eases guests’ bowling reservations. Customers can book their entire bowling experience and pay up-front, plus pre-order food and beverages. Their Kiosk is near the bowling center entrance, and it frees up the flow as it encourages customers to check in, book their own lanes, and order food upon arrival, relieving pressure on their front desk and reducing wait times.
Similar stories
"When you can increase service, the sales come and these systems have led to a lot of opportunity."
Get in touch
Boost your center with the most experienced partner in the business. A partner who will stand by you and guide you all the way.